Refund Policy for Casket Products
Thanks for purchasing our products at www.soulshineindustries.com operated by Trey Ganem.
Due to the nature of our business and products we sell, items that are made to custom order and customized specifications are not eligible for a refund.
For any other items to be eligible for a refund, you must cancel your purchase before casket is customized. The casket must be in its original condition. When SoulShine purchases casket for the order and order is canceled (before customization) casket costs will be deducted from refund.
If our products arrived damaged or contaminated in any way, please contact us right away and we will be happy to rectify the situation.
If anything is unclear or you have more questions feel free to contact our customer support team.
Agreement to this policy is acknowledged by payment for services rendered.
Thank you for your understanding,
SoulShine Industries LLC.